Hard Drive Technologies

Reviews, Guides, Tips and Recovery of Hard Disk Drive Data

Damaged Platters Make This Hard Drive Recovery Impossible

May 23, 2018 Jon 13 Comments

For more information about our services visit our website at https://acsdata.com or call 1-800-717-8974

In this video we show you an actual case that was sent in to us for data recovery. It is a great illustration of how severe the damage can be when a head failure occurs, and we explain why the data cannot be recovered in these situations.

Regardless of what you may have heard or read, when the magnetic coating on the platters (the area that actually holds the data) have been turned to dust, there’s no way the data can be recovered. Imagine writing your name on a piece of wood and sanding it off, then try to imagine repairing the sanded area to restore your signature, it’s physically impossible. The same thing occurs with hard drive platters.

Hard drives are extraordinarily complex devices. Any imperfections in the platter or read-write heads can cause the drive to fail. If a head failure is severe enough it can score the platter surface as illustrated in this video and render the data unrecoverable. You can read more about how hard drive operate here https://acsdata.com/how-hard-drives-work/

Some companies will tout that they have a 95% or better success rate when it comes to hard drive and RAID data recovery services. The truth is, they are either extremely lucky or they get very few jobs in. Most data recovery jobs are either recoverable or unrecoverable before we even receive them. In cases like this when the hard drive platters are severely damaged, then there’s nothing we or anyone else can do. Has nothing to do with our capabilities when it comes to data recovery.

If we had 100 jobs come in every week, and 99 of them had scored platters, our success rate would only be 1%. That’s not realistic, and not an indicator of capability.

On average, if you really ask the companies that know what they are doing, you will find that about 15-25% of the drives that arrive are not recoverable from the start due to either platter damage, data corruption, or failed prior attempts that have exacerbated the problem.

If you need data recovery on a failed hard drive or RAID array, just make sure you do your homework and verify that the company can actually recover data successfully. Most won’t charge you any attempt fees unless they can recover your data.

At ACS Data Recovery we never charge an evaluation fee, and the only time we ever charge attempt fees are in cases where a drive has already been opened prior to our receipt, or in complex RAID arrays.

You can find out more about our services at https://acsdata.com/data-recovery. Feel free to call 1.800.717.8974
Video Rating: / 5

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#damaged#drive#Hard#Impossible#platters#Recovery#This

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Comments

  1. Mindew pepsi
    May 23, 2018 - 5:54 pm

    Very helpful sir. I may send you mine here soon

  2. rishabh k*mar
    May 23, 2018 - 6:37 pm

    so does wiping your platter with a soft cloth damages your data

  3. GREGELZZ
    May 23, 2018 - 6:45 pm

    got two of the same model 3tb drives, died almost at the same time

  4. FRIENDLY JAPANESE BUSINESSMAN
    May 23, 2018 - 7:17 pm

    the 10 dislikes are from employees of that shady data recovery company

  5. joe smith
    May 23, 2018 - 7:24 pm

    AT LEAST 1 TIME PER SHIFT BACK UP COPY YOUR WORK ! I MAKE MULTIPLE BACKUPS ON FLASH DRIVE ! PEOPLE SAY THEY FAIL BUT I HAVE NEVER HAD ONE FAIL YET ! AND I USE MULTIPLE FLASH DRIVES ( NOT HARD DRIVES ) ! U USED TO MAKE PAPER HARD COPIES BUT THAT WAS WHEN MY PROGRAMS WERE ONLY 10 PAGES OR SO ! FLASH DRIVES ARE WORKING FOR ME ! AFTER WATCHING THIS VID I DID A BACKUP ! WHAT HAPPENED HERE TO THIS DRIVE DISK (PLATER) IS CALLED A HEAD CRASH ! ITS EXTREAMLY FUNNY TO WATCH UR A TECH DO THIS ON A MAIN FRAME !

  6. Jason Brooks
    May 23, 2018 - 7:30 pm

    Don’t you think it’s a little unfair to pass judgment without evidence? Sure they could of done it.. but so could the client. We all know that drives don’t always make the cartoon crash noise just before it all goes wrong

  7. parabolicpawn
    May 23, 2018 - 7:45 pm

    Why not pop it in a donor drive and see what COULD be recovered??

  8. RinaDasler
    May 23, 2018 - 8:24 pm

    i have the same model which did the same thing as yours customers & inside its exactly the same. disk was working fine & just died in the middle of me watching film from it. Te filter in it is soaking black. Disk itself covered in black particles. Otherwise disk was working without any complains right prior this disaster & was checked frequently by hd tute pro on any problems which wasnt found…

  9. Ikenna Funken
    May 23, 2018 - 8:27 pm

    what if you have a slight right near the center of the drive… its not bad its really thin, is it recoverable?

  10. Dead Gaming L!ve
    May 23, 2018 - 8:31 pm

    I wish I watched this two days ago

  11. Christopher Ryan
    May 23, 2018 - 8:56 pm

    I have at work a ST2000DL001 (barracuda green i think) that had the same thing happen, it failed to a head crash which scraped every platter clean, there is dust all over the inside of the drive, nothing is getting that data back, even the filter is full of the "data dust". There wasnt anything important on it, it just does the typical seagate sound when a AF 2TB drive cant become ready. I'm gonna make a flyer for out front and set the drive out there saying"dont let this happen to you, ask about our managed plans and backup service".. I think it might be a good marketing idea.

  12. leahcimrac carmichael ztirom moritz
    May 23, 2018 - 9:26 pm

    you might want to contact captain kirk , i seem to remember they have a machine that can read a disk with out the need of read heads , it use a laser reader and bounces a beam off the disk , hey its worth a try right lol

  13. leahcimrac carmichael ztirom moritz
    May 23, 2018 - 9:58 pm

    sorry bout that eh , i sent that hard drive in after i over rpm,d just to see your reaction , priceless reaction , i thought i was in the indy 500 with some of the noises that hard drive made , lmao , just joking ,

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