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Full PC Backup with WD My Passport Portable Hard Drive How To (Maplin A38LN)

March 12, 2018 Jon 13 Comments

Full PC Backup with WD My Passport Portable Hard Drive How-To (Maplin A38LN)

Buy it here: http://www.maplin.co.uk/p/wd-1tb-my-passport-ultra-red-portable-hard-drive-usb-30-a38ln

WD 1TB My Passport Ultra Red Portable Hard Drive – USB 3.0

• USB 3.0 connectivity
• Automatic and cloud backup
• Password protection and hardware encryption
• Works great with Windows 8
• Free Windows 8 app included
• 3-Year limited warranty

WD 1TB My Passport with USB 3.0 and high capacity features automatic and cloud backup; password protection and hardware encryption, 3-year limited warranty and protective soft pouch.

Sleek design with high capacity

Offering a high 1 TB capacity in a compact design, My Passport Ultra is the ideal companion for your Ultrabook and other slim notebooks. Travel light with all of your digital content.

Ultra-fast transfer rates

When connected to a USB 3.0 port My Passport Ultra lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared with USB 2.0 transfer rates.

Automatic backup software

WD SmartWare Pro automatic backup software works quietly in the background to help protect your data using minimal PC resources. Select automatic, continuous backup to instantly back up your files, alternatively, select the scheduled backup option to back up your files at a time that’s convenient for you.

Local and cloud backup

WD SmartWare Pro lets you choose. Back up your files to your My Passport Ultra drive or back up your files to the cloud using your Dropbox account.

Works great with Windows® 8

The WD Windows 8 app makes it easy to discover the digital media stored on your My Passport Ultra drive with your Windows 8 computer. Your content is automatically displayed and organized so you can easily locate and enjoy your photos, videos and music.

USB 3.0 and USB 2.0 compatibility

With this single drive you get compatibility with the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.

WD Security

WD Security utility allows you to set password protection and hardware encryption for your drive to help keep your data private.

Durable enclosure protects the drive inside

We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance and long-term reliability. Then, we protect the drive with a durable enclosure designed for beauty.


Powered directly from the USB port of your Mac. No separate power supply is needed.

Packaging Contents

• Portable hard drive
• USB cable
• WD Security software
• WD SmartWare Pro software
• Quick install guide

Product Dimensions

Width: 82 mm
Depth: 110.5 mm
Height: 15.4 mm
Weight: 160 g

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  1. dippster357
    March 13, 2018 - 12:26 am

    Hey MaplinTV, can you help me i keep getting messages that my passport keeps getting disconnected why is this happening and how do i reconnect it back? the other thing is i keep getting a message that my passport recycle bin is corrupted do you want to empty it for this drive? what is this about?

  2. Raptor Sir
    March 13, 2018 - 1:09 am

    I did everything and it doesn't even give space

  3. Vedraj r.m
    March 13, 2018 - 1:19 am

    can I use it as a regular thumb drive straight out of the box?
    or should I format it ?
    or should I install the software?

  4. scrapper900
    March 13, 2018 - 1:23 am

    What do you do if it does not open after set up? Can I just drag and drop I stead?

  5. Trisha Sugarek
    March 13, 2018 - 1:57 am

    vERY HELPFUL!!!!!!!!

  6. Johnson
    March 13, 2018 - 2:06 am

    Hi, I am wondering if I "have" to use the automatic backup option? Since I am only backing up few things from an PC, can I just drag the files from a PC folder into the My Passport file holder and back up the few files that way?

  7. MrPyrotonic
    March 13, 2018 - 2:07 am

    Im using mine to store a full system image through windows. When I try to restore using the image in the recovery environment it says it needs a driver. Where can I find this driver? and how can I use it to restore using the image. Thanks

  8. James G Rivera
    March 13, 2018 - 2:09 am

    I am having the same problem as ann W-Fitz. There is no window popping up showing "Select Backup Source and Back Up Target"

  9. ann W-Fitz
    March 13, 2018 - 2:54 am

    The problem is after owning this WD My Passport device – Backup is no longer an available option.
    There is NO tab, no action for it… nothing. Suddenly I no longer can backup. I have used less then 1/2 the available space. When you go to WD's website to send an email you get an error that it can't do it. I have spent too much time researching the subject but apparently no one else has had the backup function no longer an option.

  10. Amonte Littlejohn
    March 13, 2018 - 3:43 am


    I bought this hard drive today, but it seems it's only letting me backup my entire computer when I only want to back up a few key files. It says to pick specific files I have to upgrade to the the pro version. Is this correct or am I missing something?

  11. Jyotindra Bhatt
    March 13, 2018 - 4:14 am

    May 30, 2016

    Today I hooked-up WD Mypassport Ultra 1TB (metal, silver) to my Windows 10 laptop, and did a full-pc backup . The procedure you indicated worked (The last 1/3 had DIFFERENT pop-up windows; it worked all the same). I have setup a monthly backup.

    Now I have a "follow-up" question> If and when I want to copy/transfer files "from" the WD device TO a different PC (all my spare PC's are Windows !0) , then what would be the step-by-step procedure ? Can you suggest a tutorial ??


  12. Jyotindra Bhatt
    March 13, 2018 - 5:06 am

    May 28,2016

    Your tutorial is well planned and presented !
    I note that you are a British gentleman. I did much of my doctoral research at Cambridge University. I am an American citizen of India origin.

    I just watched your tutorial; and will test it on my laptop in the next few days – I will keep you posted.

    By the way, what is your email address ?

    Thanking you,

    Dr. jay B. Bright, Ph.D. (My Americanized name)
    Dr. Jyotindra Bhatt, Ph.D. (My old-country name)

  13. Kathleen Hulser
    March 13, 2018 - 5:12 am

    Clicked on My Passport. None of the things you mention appear. Also tried Time Machine on my Macbook laptop. Nothing happened. I installed the WD utilities and it is in my apps folder, but I cannot get it to do anything.

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